Executive Summary
The task of commissioning an IP PBX system at Janani publications which is an SME company with a staff of 25 employees. They have an existing CDMA system and they want to upgrade their communication system to increase productivity and reduce outgoing call costs.
Due to increased number of telephone calls originating within Janani publications, I recommend migrating to a full manageable and cost effective IP PBX.
My plan is to implement, 12 internal extensions with 4 outside PSTN lines. IP PBX that uses freely available open source software is to be utilized. The work would be completed within 16 days, and a period of 7 days for testing and training staff. The system will be online on successful completion of the above work. This project report is a detailed report on how this IP PBX will be implemented and commissioning at Janani publications.
The Cost of operating the existing CDMA system is measured using the current telephone bills and number of calls originated. The outcome shows that the high telephone costs and low operational output requires drastic improvements to the network and telecommunication system.
Introducing IPBX system will curtail the call costs while increase the call productivity by giving more call time for less cost allowing Janani publications to utilize the IPBX system to improve their business and marketing performance using the telephone system. A detailed project analysis and a budget forecast have been formulated in accordance with the project objectives to obtain a realistic project outcome.
